Returns & exchanges
We gladly accept returns and cancellations
Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
We don't accept exchanges
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
In the case of damaged or defective item, we deliver another (correct) item or parts thereof. So that the buyer ultimately receives what he paid for.
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Cancellations and Returns
If you change your mind and wish to cancel your order, you can do so for free within 48 hours of ordering. If you wish to cancel an order 48 hours after ordering, we will charge 50% of the order price.
